Never Split the Difference

Never Split the Difference Summary

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Book Reviews


Neo-soul5 star

Great book. It was entertaining and informative.55


Great book5 star

Great book, helped me understand conflicts in a new light.55


Good Value5 star

Good, easy read with good points.55


Some insight but full of Smug2 star

His experience commands insight and attention. However, his writing style gives off a tone of smugness. If you ever seen him on video recording you’ll confirm what I mean. Additionally, it’s clear he advocates for the status quo. (Hardly innovative for negotiating.) You also can’t help but think his success stems from the awesome power of an FBI badge and history.25


One of the Greats5 star

This might be one of the best books I’ve ever read. It’s pragmatic approach, it’s practicality and usefulness in every day life is off the charts. I just wish I would’ve read this 10 years ago. Yes, I know it wasn’t written then. However it’s that good.55


Incredible book5 star

Very useful and fairly easy to understand, it’s a must read.55

Sequoia G.

A Must Read For ALL!5 star

A life changing book if implemented into daily life!55


Great. Will read it several times.5 star



Love the content of this book5 star

Negotiation is a highly underrated social skill. Chris Voss has done a great job explaining techniques with real life examples.55


A must have5 star

A great book with detailed examples to help rookie negotiators like me.55

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