A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
This might be one of the best books I’ve ever read. It’s pragmatic approach, it’s practicality and usefulness in every day life is off the charts. I just wish I would’ve read this 10 years ago. Yes, I know it wasn’t written then. However it’s that good.55
Very useful and fairly easy to understand, it’s a must read.55
A life changing book if implemented into daily life!55
Negotiation is a highly underrated social skill. Chris Voss has done a great job explaining techniques with real life examples.55
A great book with detailed examples to help rookie negotiators like me.55
Love the book. Helped me understand more when dealing with corporate America.55
Will read it again it’s that good.55
Great read. Very applicable information for both personal and business.55
Easy read, with tons of applicable information. The concepts in this book should be reviewed before any negotiation, it can make a difference. I used the “how” question when someone asked for a raise and it worked like a charm. I made a odd # offer on a recent purchase and the seller didn’t counter resulting in $ saved.55