One of the few true leadership roadmaps to the summit of career success and satisfaction, featuring concise, learn-and-repeat principles for entrepreneurs, leaders of large companies, managers, and executives at any level.
For aspiring entrepreneurs or people in business, this book will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success.
Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years he’s stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, The Chart House, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible.
When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don’t suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren’t paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says:
“You might think you know what you’re doing, but I’m going to show you what you don’t know.”
Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:
Be the BullNo Spare CustomersChange, Change, ChangeKnow Your NumbersFollow the 95/5 RuleTake No Out of Your Vocabulary
A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.
I approached this book with anticipation after seeing an interview with the man. His persona is one of having strength, confidence, and sharp business skills. I finished the book feeling like so much more could have been said about how he acquired and runs his operations. Each chaptor felt like another appetizer when I wanted a full meal. Not to say each wasn’t satisfying, it just wasn’t enough. I’m using the food metaphor because Mr. Fertitta has mastered the restaurant business like no other. But the man obviously has built an empire of multi businesses that is worth talking about! His next book should be all about overcoming the adversity he has faced, especially this past year of COVID lockdowns and how he has managed to keep his 600 restaurants afloat. I’m looking forward to it!35
A lot of this stuff is info you should already know. But you have your reasons on why, this book sheds another point of view in and really makes you focus on that particular topic. Easy read. Worth reading again to stay a top on things.55