Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you’re in control."
This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s "Five Universal Truths" of human interaction.
Since I graduated the academy, I was always placed into a "one ranger, one riot" scenario. I knew because of limited resources and back up I needed to make as few enemies as possibe and avoid physical contact to the best of my ability. This book helped explain and point out where I was doing right, what I was doing wrong, and gave me more verbal tools to improve. It is an extremely humbling read when you finish. I realized that my struggles of communication were from bad experiences and lack of leadership, but now I know how to verbally communicate and get people to comply without laying a finger on them. If you struggle with difficult people or finding the right words to say in highly emotional situations, buy this book!55
Fantastic read, I highly recommend it. Cannot wait to read it again.55
Awesome book. Great tactics!55